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Ongoing product support
from Digigram and its Development Partners
How can I adjust my VX/PCX audio levels
When the driver is installed, the DHS software (Digigram Hardware Settings" is installed. Just run that software to have access to the IN/OUT level adjustments.
How to select the AES input ?
In the DHS you have to set the clock to AES/EBU Sync to be able to select the AES input.
I am facing a BSOD when using my VX sound card
We face issue on HP computer with the DMA management. To avoid BSOD, you have to disable the DMA protection in the BIOS
My recent HP computer do not boot with a VX, PCX or LX-MADI sound card
We identified that some recent Hewlett-Packard computers (HP Z1 G6, HP ProDesk 400 G7, HP Elitedesk 800 G6, HP ProDesk 600 G6 Microtower PC, HP Z2 G8 Tower Workstation, HP ProLiant DL360, HP Proliant DL380) don't boot with VX, PCX and LX-MADI PCIe sound cards. This is due to problem on recent HP motherboard not compatible with the PCIe bridge used on the cards. This has been fixed by HP with a BIOS update available on support.hp.com./
If you encounter similar problems with other HP references, kindly have a check in the support.hp.com website for individual BIOS updates since there is no constant firmware available for all of these models.