Home VX222e-Mic – Support

VX222e-Mic – Support

VX222e-Mic is a linear PCM sound card  designed to be used through the following standarddriver interfaces: WDM kernel streaming, DirectSound, Wasapi, ASIO, and Alsa for Linux.
It can also be used with software applications based on  Digigram proprietary  Application Programming Interfaces (APIs) under Windows operating systems, so as to benefit from the available on-board features: PCM audio mixing, cross-fades, timed-based and event-based functions. VX222e-Mic card does feature on-board support of MPEG audio and time-scaling.

The “HR Runtime” package allows installing the following components:

  • WDM directSound driver
  • ASIO driver with its ASIO control panel (CPL)
  • Legacy Wave MME driver
  • Digigram Hardware Settings (DHS) application, which allows setting the cards paremeters (clock, synchro, input type selection, gains, vu-meters, monitoring, input SRC, EQ)

Supported Windows flavours
Windows 7, 8, 10, 2003/2008/2012/2016 Server, 32-bit and 64-bit versions.
No support is provided for older Windows OS. Recent versions of cards are not supported for OS older than Windows Seven. .

Important installation notes
> Hardware change (March 2017)
Due to the obsolescence of some component used on all the Digigram stereo PCI Express sound cards , we have made some hardware modifications on these cards. These modifications 
guarantee the same features, the same specifications, and the same performances. In  this regard, the name and the product reference remain unchanged. The ID  for the technical status of the card is increased. It is visible on the sticker on the back of the card (IS=).

Card model Technical status index (IS) before the modification Technical status index (IS) after the modification
VX222e-Mic IS=4 IS=5

It is necessary to install HR Runtime version 1.76d001 to be able to support these modifications. Note that this new HR Runtime also supports the previous non-updated cards.

> Installation error message under Windows 7 and Windows 8
Under Windows 7 and Windows 8, the following error message may be displayed during the installation of the HR Runtime package:
“Windows cannot verify the digital signature of the driver required for this device….. (Code 52)”.
This error is due to a bug of Windows 7 and Windows 8 in the support of driver signatures. This error is fixed in recent Windows updates.
To fix it, it is necessary to:
1) apply the recent Windows updates. This fixes the “Code 52” error.
2) apply the following Microsoft Hotfix. This removes the remaining “Untrusted publisher” dialog box appearing when installing the driver.
Once this is done, HR Runtime can be installed correctly.

For cards produced before 2017, the Alsa driver is included in the Linux kernel.
For cards produced as of 2017, a driver package is available on request. Please select the link “contact the support team” on top of this WEB page.