Cancun442-Mic – Support
CANCUN 442-Mic is a low latency USB sound card with AES/EBU and balanced analog connectivity.
It is a USB audio Class 2.0 compliant, which means it can be used under Windows, Mac OS, and Linux without installing any driver.
However, a driver package for Windows is available for better performances (lower latency, ASIO driver, dedicated control panel)
Supported OS without installing any driver:
- Windows 10
- Mac OS
- Linux
Supported OS with the driver kit:
- Windows 10 (DirectSound, Wasapi, Asio).
Q&A
Sound cards
Which Linux Distribution are supported by ALP sound cards ?
ALP cards are supported under the following Linux distributions, from the mentioned versions:
- Ubuntu:
ver. 20.04 - kernel 5.15
ver. 22.04 - kernel 6.5 - Debian 11 - kernel 5.10
- Debian 12 - kernel 6.1
- RHEL 9 kernel 5.14
In case you need to run the driver under another Linux distribution, please contact Digigram to get
the source code. If you experience issues for compiling / running the driver on your Linux distribution, we
propose a service to provide you with the appropriate driver; please contact Digigram.
My sound card is not detected by Windows
Make sure that you downloaded the lasted driver on our website. Indeed, from time to time we have to make component updates that require a new driver.
